Razed takes your privacy seriously. When you register, deposit, and bet on our platform, you share personal information with us. This policy explains exactly what data we collect, why we collect it, how we use it, who we share it with, and the controls you have over it. We have written this in plain English — no legal jargon designed to bury the important parts.
This Privacy Policy describes how Razed ("we", "us", "our") collects, processes, stores, and protects the personal information of users ("you", "your") who access or use the Razed platform at razed.life. It applies to all services offered by Razed, including cricket betting, PSL betting, football betting, live casino, crash games, and any other features available on the platform.
By registering an account on Razed, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this policy, please do not register or continue to use the Razed platform.
Razed is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We collect only what we genuinely need, we tell you why we need it, and we give you meaningful controls over your own information. That is not a marketing statement — it is how we actually operate.
Short version: Razed collects your basic registration details, transaction data, and platform usage information. We use it to run the platform, verify your identity, process PKR payments, and keep the platform safe. We never sell your data. You can access, correct, or request deletion of your data at any time by writing to support@razed.life.
Razed collects personal data through several channels: directly from you when you register or interact with the platform, automatically when you use the platform, and from third parties such as payment processors and identity verification services.
When you create a Razed account, we collect:
As part of Razed's Know Your Customer process, which is standard practice across the industry and required for regulatory compliance, we may collect:
Every deposit, withdrawal, and bet placed on Razed generates transaction records. This data includes transaction amounts in PKR, timestamps, payment method identifiers, bet selections and outcomes, and balance histories. This data is retained for legal, fraud prevention, and dispute resolution purposes.
When you use Razed, our systems automatically collect technical data including your IP address, browser type and version, device type (mobile, tablet, desktop), operating system, session duration, pages visited, betting patterns, and click interactions. This data is used for platform optimisation, fraud detection, and responsible gambling monitoring.
We do not collect: Razed does not collect your payment card numbers directly — these are tokenised and handled exclusively by our PCI-DSS compliant payment processors. Razed never has access to your full card details.
| Data Type | Purpose | Retention |
|---|---|---|
| Registration details | Account creation, identity | Account lifetime + 5 years |
| KYC documents | Verification, AML compliance | Account lifetime + 7 years |
| Transaction records | Financial records, disputes | 7 years from transaction date |
| Betting history | Dispute resolution, RG monitoring | 5 years from account closure |
| Device/usage data | Security, fraud detection | 2 years rolling |
| Communications | Support, compliance records | 3 years from last contact |
Razed uses personal data for specific, legitimate purposes. We do not use your data for purposes beyond those listed below, and we do not engage in automated decision-making that produces legal effects without human review.
Razed processes your personal data on the following legal grounds:
Razed does not sell, rent, or trade your personal data to any third party for commercial purposes. Period. Your data is shared only in the following specific circumstances:
To process your PKR deposits and withdrawals, Razed shares necessary transaction data with our payment partners — Easypaisa, JazzCash, NayaPay, SadaPay, and our card processing provider. These partners are contractually bound to handle your data securely and only for the purpose of completing your transaction.
Where Razed uses a third-party KYC service to verify identity documents, your submitted documents may be processed by that partner. All KYC partners are bound by strict data processing agreements and are prohibited from using your data for any purpose other than the verification requested by Razed.
Razed may be required to disclose user data to law enforcement agencies, regulators, or courts in response to a lawful request or legal obligation. Razed will not voluntarily disclose user data to any authority without appropriate legal process, and will notify affected users where legally permitted to do so.
In cases of suspected fraud, money laundering, or other criminal activity, Razed may share relevant data with fraud prevention networks, financial intelligence units, or other betting operators as part of cross-industry fraud prevention efforts.
Third-Party Links: The Razed platform does not contain links to external websites. However, if you navigate away from razed.life independently, please be aware that Razed's Privacy Policy does not apply to third-party sites and Razed takes no responsibility for their data practices.
Because Razed handles real PKR transactions, payment and identity data is among the most sensitive information we process. We apply additional protections to this category of data beyond our standard controls.
All payment processing on Razed is handled by PCI-DSS Level 1 compliant payment processors. This means your full card or bank account details are never stored on Razed's own servers — they are tokenised at the point of entry and the token is what Razed stores for future reference. The actual sensitive financial credentials remain with the payment processor at all times.
KYC documents submitted to Razed — such as CNIC copies, passport scans, and proof of address — are stored in encrypted form and accessible only to Razed's compliance team. They are not visible to general platform staff and are not used for any purpose other than identity verification and AML compliance.
Why KYC matters: Razed's KYC process protects you as much as it protects the platform. Identity verification prevents fraudsters from accessing accounts in your name and ensures that your winnings can only be withdrawn to accounts you own and control.
Razed uses cookies and similar tracking technologies to make the platform work properly and to understand how users interact with it. Here is a plain-language breakdown of what we use and why:
Most browsers allow you to manage cookie preferences directly. Blocking essential cookies will impair your ability to use Razed. Blocking analytics or performance cookies has no impact on your betting experience but does limit Razed's ability to improve the platform over time.
Razed retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The key retention periods are as follows:
When data is no longer required, it is securely deleted or anonymised in a way that makes it impossible to link back to an individual. Razed does not hold data indefinitely and does not use retention as a way of maintaining data for potential future uses not covered by this policy.
As a Razed user, you have meaningful rights over your personal data. These rights can be exercised at any time by contacting our support team at support@razed.life. Razed will respond to all data rights requests within 30 calendar days.
Razed implements a layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security practices include:
Despite these measures, no security system is completely impenetrable. In the unlikely event of a data breach that poses a material risk to your rights, Razed will notify affected users promptly and take immediate remediation steps.
Your role in security: Razed's security measures protect data on our side. On your side, the biggest security risks are weak passwords, sharing account credentials, and using Razed on public unsecured Wi-Fi. We strongly recommend using a unique, strong password for your Razed account and enabling all available security features.
Razed is strictly an adult platform. No person under the age of 18 is permitted to register, use, or interact with any Razed service. Razed does not knowingly collect personal data from individuals under 18 years of age.
If Razed discovers that an account has been registered by or is being used by a minor, that account will be suspended immediately and any associated data will be reviewed in line with applicable regulatory requirements. Any funds deposited by a minor will be returned to the payment method used, and any winnings generated during the period of underage use will be voided.
Parents and guardians who become aware that a minor in their household may have registered on Razed should contact our support team immediately at support@razed.life. We will investigate and take appropriate action as a priority.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact Razed's Data Protection team:
Razed may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When material changes are made, the "Last Updated" date at the top of this page will be revised and you will be notified via email or in-platform notification. Continued use of Razed following publication of an updated policy constitutes acceptance of the changes.
Related pages: Terms & Conditions · Responsible Gaming · About Us · FAQ